Frequently asked questions (FAQ)

Question
Where is your company located?

Answer
The registered offices of the firm are in Bad Camberg. Further information is available on the pages contact and locations.

Question
How long has your company been around?

Answer
Our company was founded in 1977. Further information is available on the page about ourselves.

Question
Have you got a price list/catalogue?

Answer
In principle, no, we primarily produce customised applications. Further information is available on the pages products and service.

Question
Do you have any field workers who could visit us on-the-spot if necessary?

Answer
Naturally. Explain your problem briefly in the contact form or call us on the phone. We will be pleased to arrange an appointment.

Question
Do you sell to private customers?

Answer
We of course sell to private customers too, though only cash sales.

Question
Where are your products manufactured?

Answer
We produce in Germany, Switzerland or Poland, depending on the field of application and volume of the order. Further information is available on the page locations.

Question
Do your work with returnable packaging?

Answer
We will be pleased to offer returnable packaging at the customer's request

Question
Can we send spent batteries/accumulators back to you?

Answer
Yes, this poses no problems. See also: Battery Ordinance

Question
With which carriers do your co-operate?

Answer
We co-operate with Dachser, DPD, Gondrand, Schenker or a service provider of your choice.

Question
Which battery technologies do you sell?

Answer
We normally make up alkaline-manganese, lithium-primary, zinc-air, NiCd, NiMH or lithium-ion/high current batteries and accumulators.

Question
Which manufacturers do you co-operate with?

Answer
We work together with Duracell, Molicel, GP Batteries, Kokam, Mascot, PHET, RRC, Renata, Sanyo, SAFT, Samsung, Panasonic, Varta, Xeno, Yuasa and other partners at your request (see also supplier list).

Question
Do you make packaged sets?

Answer
This is our main field of work (see also success Stories for detailed use cases).

Question
Do you also supply batteries in plastic housings?

Answer
Yes, we can offer complete solutions according to your specifications (see success Stories for detailed use cases).

Question
Can you also offer us a complete system (accumulator and charger)?

Answer
Yes (see also success Stories for detailed use cases).

Question
Do you manufacture batteries yourself?

Answer
No, we only make them up or sell them (see also supplier list).

Question
How fast can you deliver my product?

Answer
This depends on the availability of the individual components and complexity of the task.

Question
Do you also offer repairs of laptop battery packs?

Answer
We work together with the firm of 'Rainald Bossert Kartuschen- und Akku-Vertrieb' in this field: www.akku-doktor.de.

Question
Do you also offer repairs of mobile phone battery packs?

Answer
We work together with the firm of 'Rainald Bossert Kartuschen- und Akku-Vertrieb' in this field: www.akku-doktor.de.

Question
Can you offer ready-made cables?

Answer
Not usually since this work is carried out by special cable companies.

Question
Exactly what service do you provide?

Answer
Consulting and design-in of the right energy management, make-up and trade with batteries. Further information is available at about ourselves, accumulators, service and success Stories for detailed use cases.

Question
How do you differ from the competition?

Answer
We are not dependent on specific suppliers, are flexible, have a great specialist competence and a highly-developed logistics system. All production facilities are certified in accordance with ISO 9001-2000. We carry out our own developments and have almost 3 decades of experience. Please refer to the page about ourselves too.

Question
Do you have any technical documents on the desired product?

Answer
These can be drafted for each project on request. The data sheets for the cells are normally available over the Internet from the respective manufacturers.

	See also:
		Battery Ordinance Contact Contact form

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